Customer relationship management
• Opportunities and pipeline management
• Customer and prospect contact and activity management
• Sales quotations and orders
• Sales and pipeline forecast
• Web-based customer relationship management
• Service contact management
• Service call management entry and tracking

Inventory and distribution
• Items management, items queries
• Receipt to stock, release from stock, and stock transactions
• Warehouse transfer and serial numbers
• Inventory revaluation
• Customer and vendor catalog
• Price lists and special pricing
• Batch management
• Pick and pack

Purchasing and merchandising
• Purchase proposals
• Purchase orders and deliveries
• Goods receipts and returns
• A/P invoice and credit notes

Production and manufacturing
• Bills of material (BOMs)
• Production orders
• Forecasting and material requirements planning (MRP)

Reporting and Administration
• Microsoft Excel–based reporting
• Data migration workbench and user-defined fields
• Application programming interface (API)
• Payroll accounting
• Employee directory and administration, employee time

E-commerce
• Online products catalogs
• Web store integrated with inventory
• Online shopping card
• E-mail and promotional campaigns
• Payment, tax, shipping, and handling

Financial and accounting
• General ledger and journal entries
• Cost accounting
• Budget and project management
• Banking and statements
• Payment processing and reconciliation
• Financial statement and reporting
• Sales tax and VAT
• Multicurrency support

Related Resources:
SAP Business One Brochure
Product Demo

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