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Microsoft Dynamics CRM      Microsoft Dynamics CRM Online

Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 2016 deliver the ROI to you through automation of your sales force, customer service and marketing. It offers both on-premises and cloud-based CRM solutions to meet your business needs.

Microsoft Dynamics CRM enables you to manage your customer relationships on mobile devices by using the innovative mobile CRM apps and platforms. Its powerful tools help you to integrate the data and report from social media into the CRM application (CRM System).

Microsoft Dynamics CRM helps you:

Sell Effectively:
You can meet your customers with any device at anytime anywhere, build your customer network and deepen relationships with your customer via social media, get real-time insight of pipeline to execute flexible sales strategy. Moreover, you can turn the social sentiment into the selling opportunity with social insights.

Serve Effectively:
You can serve your customers everywhere, increase your customer loyalty by multichannel service capabilities including web, social, chat and mobile. It also helps you to reduce service response times with a powerful knowledge base, empower your service agents with the Unified Service Desk to deliver fast and good customer service.

Engage Effectively:
You can engage your customers with the effective marketing campaigns which planned from the deep customer insights. It also gives your marketers the ability to plan, execute and measure marketing campaigns in an easy way. Using the new Visual Campaign Designer, you can make marketing automation and email marketing simply.

Customer Relationship Management
The new mobile experience allows you to see everything you need anytime anywhere.

Related Resources:

Microsoft Dynamics CRM 2015 Preview
Microsoft Dynamics CRM 2016 Preview
 
 
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