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You a Powerful Way to Satisfy Customers
All the right information…
Access the information you need to make the most of every business interaction.
Customer, product, inventory, sales - all your business and financial information
is integrated which means that whichever application area you are working in you
can be sure that you are working with all the latest information, wherever it has
been input in the system. And you have the tools to help you make the most of the
data. When you have real-time, accurate information on all your contacts, you can
make better decisions. You know which accounts need your immediate attention and
which accounts can wait. You also improve your sales and marketing campaigns
through effective planning and by targeting based on specific criteria, such as
sales, contact profiles and previous interactions.
…Helps you get the most out of relationships
Let's say you've got some fresh leads from a tradeshow where you showed
off your new product - a racing bicycle. You enter detailed information
about each potential customer into the system, including the fact that
they attended this tradeshow and may be interested in your new product.
Now, one of those potential customers calls to make an order.
You quickly find the customer contact card, and see that the last
interaction was a sales letter for the racing bicycle. You check
inventory in real-time and see that there are no bicycles in stock.
Using the Order Promising feature, you let the customer know when he
can expect it, based on production and lead times for the product.
You see that the system recommends a certain pump, bag and water bottle
to go with this bicycle. So while you're at it, you increase the value
of the sale. You also sell a service contract specifying details such as
parts covered, preferred payment method and the duration of coverage, and
enter it into the system on the spot.
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We create IT solutions by integrating the "Best-of-Breed"
products in the market and delivering them to the end user
via an extensive network of trained and certified channel
partners in the region.
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As one of the major Microsoft Business Solutions Center in the region,
we specialize in supporting Microsoft ERP solutions, Dynamics AX and
Dynamics NAV, with a profound knowledge of the products, the industries
and project management.
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We focus on providing a wide array of professional services, from up-front consulting
to determining what software you need, to assisting with the installation and setup
of the software, training your staff to use it, and supporting them with expert
technical assistance.
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